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Guest Services Guide
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YOUR ACCOMODATIONS

Your Room
Every effort is made to provide you with the type of accomodations you request. However, rooms are subject to availability. If you are uncomfortable with the other patient assigned to your room, please contact your nurse. If possible, a transfer will be made. Your room assignment is based upon your admitting diagnosis and the bed availability on the day of your admission.

Private (single bed) and semi-private (two bed) rooms are available. Your medical insurance may not cover the full cost of a private room. However, you may choose to pay the difference.

Your Hospital Bed
Hospital beds are electrically operated. Your nurse will show you how to work your bed properly when you are admitted. Your hospital bed is higher and narrower than your bed at home. Each bed is equipped with rails, which are provided for your protection. They are usually raised at night or during the day if you're resting, recovering from surgery or taking certain medications.

Room Temperature
All rooms in the hospital are centrally heated and cooled. If your room temperature is not comfortable for you, please notify your nurse.

Calling Your Nurse
A button to call your nurse is located at your bedside. When you press the button, the nursing station is alerted that you need assistance, and a light flashes on above your door. A staff member will respond promptly speaking to you on the intercom system or coming to your room as soon as possible.

During the Night
Please stay in bed after you have been prepared for the night. Strange surroundings and sleeping medications may create a hazard if you get out of bed. For assistance during the night, use your nurse call system.

Television
Television is provided free of charge in each room, except in the intensive care unit. Please be considerate of other patients by playing the television softly and by turning off your set at a reasonable hour.

Telephones
Telephones are provided in each room, except on the critical care units. Your family and friends may dial direct to your room any time between 8 a.m. and 9 p.m. Before and after visiting hours your telephone is programmed to ring at the nursing station. It is important that you are allowed time for uninterrupted rest while you recover.

For your safety and security we ask that you provide your family members with the number to your room.

Local calls may be made at any time from the room by dialing 9 and the number.
Long distance and toll calls can be made at any time by dialing 0. The hospital operator will connect you to an AT&T Operator. You may use your calling card, credit card, call collect or charge a long distance call back to your home number. We are unable to charge long distance calls to your room or hospital bill.

You may purchase a phone card at the Information Desk between the hours of 8:00 a.m. and 4:30 p.m. Monday-Friday.

Leaving the Unit
It is important for your medical care to stay in your room each day until your doctor has made rounds, written your orders and you have completed any treatments or received any medications or tests that have been ordered.

If you wish to leave the unit for any reason, please check with your nurse. For your care and protection our nursing staff must know where you are at all times.

Last Modified: April 23, 2007 9:16 PM



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